Published On: March 22, 2021Categories: Technical

Starting the process of digital transformation for your company it’s not easy. In one of our previous blog posts, we shared how to install a deployable package like platform update/D365 version, and one of the errors we encountered in the Sync AX Database step.

As many of you know during the installation of the platform update you might encounter various errors. This time we would like to share a quick fix for the following error: “UpdateRetailSelfService.ps1 failed”

platform update error 1

For this error try to start the Azure Storage Emulator on your D365 environment. As soon as you get the confirmation that the storage emulator is running you can click on the resume in LCS or rerun the failed step in your already opened cmd:

AXUpdateInstaller.exe execute -runbookid=”runbook1″ -rerunstep=52

platform update error 2

Voila, the error is fixed! :)

No need to thanks us, we are glad to help you. So, if you are in need of someone to upgrade your systems from Microsoft Dynamics AX to Dynamics 365, we are open to future collaboration. Write us at!

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