Published On: February 9, 2021Categories: Technical

The digital transformation of your company will fundamentally change how you operate and deliver value to the end customer. No matter the industry you are in if you are using an older version of Dynamics, you should consider updating to Dynamics 365 version.

So, in this blog post, we are sharing the steps for installing a deployable package like platform update/D365version.

  1. Download the deployable package from LCS
  2. Customize the necessary files for the update
  3. Execute the commands using the axupdateinstaler.exe


Before we jump into the process of installing a deployable package we would like to point out that you’ll need to:


1.1. Download the deployable package from LCS. When the file is downloaded check the general properties and make sure that they are like in the photo. (if there is a checkbox “unlock” make sure it’s marked)

deployable package


1.2. Unzip the file in a new location. For example, C:\package. This should be done because of the length of the file path (just avoid using downloads or temp and MAKE SURE your folder doesn’t have space characters)


1.3. The package should look like this:

package folder


2.1. In that folder find the file: DefaultTopologyData.xml Right click and edit. Leave the notepad window open.

file default topology data


2.2  In the same folder open cmd as an administrator

open cmd


2.3. Execute the command: AXUpdateInstaller.exe list

command AX update installer


2.4. Copy all of the services you’ve got from the cmd command into the DefaultTopologyData.xml file ( <string>XXX</string> ) and save the file.


















<!– DefaultTopologyData are only for dev vhd, which we only support AOS update–>

<!– Create a new topology data for your Cloud AX topology–>



3.1. On the currently running cmd windows execute this command:

AXUpdateInstaller.exe generate -runbookid=”runbook1″ -topologyfile=”DefaultTopologyData.xml” -servicemodelfile=”DefaultServiceModelData.xml” -runbookfile=”runbook1.xml”

(note: the “runbook1” and “runbook1.xml” are just an example, type your text as you want)

This command would generate the runbook that will provide step-by-step instructions for updating the environment.


3.2. Next, execute the following command:

AXUpdateInstaller.exe import -runbookfile=”runbook1.xml”


3.3. And the last step is:

AXUpdateInstaller.exe execute -runbookid=”runbook1″

After successful deployment, the cmd will look like this (the number of steps may vary but you need to get the last step completed and get a clean command line)

successful deployment


After all the steps are done the D365 should have the desired platform update/ version.

*Note: If any of the steps fail you can use this command to rerun the deployment from the step that failed after troubleshooting it:

AXUpdateInstaller.exe execute -runbookid=”runbook1″ -rerunstep=25


If you are in need of someone to upgrade your systems from Microsoft Dynamics AX to Dynamics 365, we are open to future collaboration. Write us at!

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