The global market leader for manufacturing of high-performance vacuum valves in the semiconductor, display and solar sectors as well as in the industrial and research sectors.

VAT Group AG is committed to providing the best possible solution for its customers. To achieve this goal, the company chose Microsoft Dynamics 365 Finance and Operations, to improve service efficiency, optimize and automate their crucial and time-consuming processes.

Axapta Masters is proud to be part of VAT Group AG team, supporting theirs global operations of manufacturing units in Romania, Malaysia and Switzerland.

Our dedicated team of Project Managers, Functional Consultants and Developers became an integral part of VAT Group, giving us great opportunity to stay aligned with all the business processes and requirements for obtaining the maximum process quality with the help of D365FO. Thus, we managed to assist in some major initiatives, such as:

• Post-Go Live support in user adoption, training, and issues resolution.

• Optimizations in the warehouse operations

• Integration and implementation of several systems in D365FO

• Automatization of production.

• Business Intelligence and Reporting.

• Management and organizational activities for future D365 rollouts.

Axapta Masters Managed Support service is to assist VAT in effectively managing and maintaining their D365 implementation, to ensure smooth business execution, maximize system performance and provide issue resolutions on daily basis.

Our team of support engineers continuously provides a thorough support for all the reported incidents, service and change requests, by doing proper triaging, prioritizations and resolution within the agreed SLAs.